Health Business Awards 2018 winners announced

The winners of the 2018 Health Business Awards have been announced at the Grange Hotel, London.

Presented by comedian and former Doctor Adam Richard Kay, NHS Trusts and Clinical Commissioning Groups were recognised for their excellence in 22 categories.

2018 marks the 70th anniversary of the NHS. While much remains to be done to ensure it can keep up with changing demands, the Health Business Awards is staged in order to recognise the many examples of innovation and excellence that happen every day.

Outstanding Achievement in Healthcare sponsored by Accruent UK

Winner: Kingston Hospital NHS Foundation Trust
The first acute trust in the region to receive a Care Quality Commission Outstanding rating for being well-led, this years winner is has been chosen to be part of a pilot which aims to reduce waiting times further. Dementia care, palliative care and sexual health services have all received praise from inspectors.

Commended: West Suffolk NHS Foundation Trust
North Staffordshire Combined Healthcare NHS Trust
The Christie NHS Foundation Trust
Somerset Partnership NHS Foundation Trust
London Ambulance Service

Estates & Facilities Innovation Award sponsored by Dieselec Thistle Generators

Winner: University Hospitals of Morecambe Bay NHS Foundation Trust
The first in the UK to introduce an electronic system which links the telephones with software to centralise the allocation of the job requests to hospital porters. Patients can be advised of the estimated arrival time of the porter, which has resulted in significant time savings on wards and helped helped to reduce overnight stays and associated inpatient costs.

Commended: University Hospitals of Derby and Burton NHS Foundation Trust
The Hillingdon Hospitals NHS Foundation Trust
University Hospitals of North Midlands NHS Trust
West Suffolk NHS Foundation Trust

Healthcare IT Award sponsored by Fujitsu

Winner: NHS North of England Commissioning Support
NHS North of England Commissioning Support worked in collaboration with GP practices to adapt clinical systems to suit the different types of nurse-led appointment. One practice reported potential times savings of up to 65 hours per year.

Commended: AHP Suffolk
University Hospitals Plymouth NHS Trust
Salford Royal NHS Foundation Trust
Nottinghamshire Healthcare NHS Foundation Trust

Patient Safety Award sponsored by EVAC+CHAIR

Winner: Leeds Teaching Hospitals NHS Trust
Staff from all roles at this years winner take part in regular ’safety huddles, which gauche the team an insight into patient risk and the actions they plan to take to prevent harm. 90 per cent of wards now have a daily huddle.

Commended: University Hospital Southampton
Cardiff and Vale University Health Board
Homerton University Hospital NHS Trust
Brighton and Sussex University Hospitals’ NHS Trust

Transport & Logistics Award sponsored by the British Parking Association

Winner: Yorkshire Ambulance Service NHS Trust
This years’ winner has introduced three new hydrogen-electric support vehicles to its tfleet and is also working with a low emission technology company to build a prototype hydrogen-electric ambulance. Solar panels have also been installed on more than 100 ambulances.

Commended: The Hillingdon Hospitals NHS Foundation Trust
Western Sussex Hospitals NHS Foundation Trust
Northern Lincolnshire and Goole NHS Foundation Trust
Oxford Health NHS Foundation Trust

Hospital Procurement Award sponsored by Assistive Partner

Winner: NHS Salisbury NHS Foundation Trust
Commercial income has been generated at this years’ winning Trust through a number of projects including the re-launch of range of moisturising creams The introduction of barcode technology has delivered hundreds of thousands of pounds of efficiency savings and improved patient safety, with the trust now seen as a driving force for innovative change.

Commended: Portsmouth Hospitals NHS Trust
Countess of Chester Hospital NHS Foundation Trust

Ambulance Trust of the Year sponsored by Discidium

Winner: London Ambulance Service
LAS has carried out a successful pilot over seven months to decrease the number of falls and reduce demand on both the ambulance service and hospitals, as well as improving outcomes in later life.

Commended:South Central Ambulance Service NHS Foundation Trust
South Western Ambulance Service NHS Foundation Trust
North East Ambulance Service NHS Trust
West Midlands Ambulance Service NHS Foundation Trust

Hospital Security Award sponsored by JKE Security

Winner: The Royal Wolverhampton NHS Trust
Physical assaults on staff and patients at this years’ winning Trust prompted a security review which led to the implementation of a 24 hour control room. A pilot scheme provided patients and visitors with a method to report crime within the NHS anonymously.

Commended: Kings College Hospital
Norfolk and Suffolk NHS Foundation Trust

Innovation in Mental Health sponsored by ORTUS Conferencing and Events

Winner: Hertfordshire Partnership University Foundation NHS Trust (HPFT) - May Contain Nuts Theatre Company
Service users who have completed their therapy are using drama to spread awareness about mental illness and treatment. Thought-provoking workshops and productions for schools, universities and other organisations explore sensitive and often painful subjects including self-harm, what it’s like to live with suicidal thoughts and various personality disorders which are inspired by their real-life experiences.

Commended: NHS Mid Essex CCG - Facebook IAPT referrals campaign
Norfolk and Suffolk NHS Foundation Trust (NSFT) - All to Play For
Sussex Partnership NHS Foundation Trust - Hamphire CAMHS

Air Ambulance Award

Winner: London Air Ambulance
This years’ winner is testing a new blood product on its aircraft which has as added plasma in the transfusion bag, and contains essential clotting ingredients to help form stronger blood clots and replace lost blood volume. For traumatic injuries that result in such serious bleeding, this has the potential to save lives.

Commended: Great Western Air Ambulance Charity
Wiltshire Air Ambulance
Dorset and Somerset Air Ambulance
Wales Air Ambulance

NHS Finance Award

Winner: Brighton & Sussex University Hospitals NHS Trust
Regaining control over its finance since the appointment of the new executive team, this years winner has gained the confidence of regulators by reducing its deficit by £13 million and identifying a further £30 million of efficiencies for 2018/19.

Commended: Manchester University NHS Foundation Trust
Maidstone and Tunbridge Wells NHS Trust

Healthcare Recruitment Award

Winner: University Hospitals of Morecambe Bay NHS Foundation Trust
Short films featuring nurses, consultant radiologists and radiographers highlighted their passion for working at this years’ winning Trust. These were followed up by social media campaigns which resulted in 148 applications for hard to fill roles.

Commended: Aintree University Hospital NHS Foundation Trust
George Eliot Hospital NHS Trust
Sussex Partnership NHS Foundation Trust

Hospital Cleaning Award

Winner: St. Helens and Knowlsey Teaching Hospitals NHS Trust
Scoring 100 per cent for cleanliness in the most recent Patient Led Assessments of the Care Environment programme, the winner is also the only Acute Trust in the country to score 100 per cent for the hospital buildings’ conditions. It also came out on top for food, privacy and dignity.

Commended: Queen Victoria Hospital NHS Foundation Trust
County Durham & Darlington NHS Foundation Trust
Somerset Partnership NHS Foundation Trust

Hospital Catering Award

Winner: North West Anglia NHS Foundation Trust
The winning team produces more than 750 meals a day for patients on the wards, the on-site nursery, as well as staff and visitors using the garden restaurant. Its head chef has led changes to the catering provision that have transformed health and nutrition strategy for children, patients, staff and visitors.

Commended: University Hospitals of Morecambe Bay NHS Foundation Trust
Blackpool Teaching Hospitals NHS Foundation Trust
Gloucestershire Hospitals NHS Foundation Trust
James Paget University Hospitals

Hospital Building Award

Winner: Sheffield Children’s NHS Foundation Trust - Sheffield Children’s Hospital
An uplifting use of integrated colour and pattern was applied to this years winning project, which provides a range of outpatients consulting, specialist diagnostic and treatment facilities, tying these together with a more user-friendly circulation strategy

Commended: Royal Free London NHS Foundation Trust - Chase Farm Hospital
South Warwickshire NHS Foundation Trust- Stratford Hospital
Manchester University NHS Foundation Trust - Wythenshawe Emergency Department

Sustainable Hospital Award

Winner: Manchester University NHS Foundation Trust
Embedding sustainability into this years winner required a multi-disciplinary approach. As well as successful energy efficiency projects, an eight per cent reduction in single occupancy car travel has been achieved, which counts towards an ambitious plan to reach carbon neutrality by 2040.

Commended: University Hospitals of Derby and Burton NHS Foundation Trust
South Tees Hospitals HNS Foundation Trust
North Tees and Hartlepool NHS Foundation Trust
Guy’s & St Thomas’ NHS Foundation Trust

NHS Publicity Campaign Award

Winner: North West Ambulance Service
The winning project promoted alternatives to dialling 999 and used real life examples of people who had used 999 inappropriately, such as a person who called 999 from an A&E waiting room because they didn’t think they should have to sit with other members of the public. Managers cited an increase in staff morale.

Commended: NHS Mid Essex Clinical Commissioning Group
NHS Arden & GEM CSU
NHS England
NHS Castle Point and Rochford CCG

NHS Collaboration Award

Winner: NHS Hull CCG / Humberside Fire and Rescue - Jean Bishop Integrated Care Centre
An innovative new facility has the potential reduce unnecessary hospital admissions and enables residents to keep fit and healthy, living independently in their own homes. The longer-term aim of the centre is to reduce unplanned admissions by up to 20 per cent and is forecasted to save the NHS up to £5.8 million.

Commended: Healthy London Partnership / Metropolitan Police - Handover process for Voluntary Mental Health patients in Emergency Departments
Norfolk and Suffolk NHS Foundation Trust (NSFT)/HMP Wayland - PIPE
Northumberland, Tyne and Wear Local Pharmacy Network / NHS England - Community Pharmacy Referral Service

Patient Data Award

Winner: Milton Keynes University Hospital NHS Foundation Trust
The winning Trust is using an app which allows patients to manage their appointments directly. Updates are written directly into the trust’s patient administration system, and it has the potential to provide patients with access to their medical records, as well as using health and activity data collected by wearable technology.

Commended: NHS Arden & GEM CSU - Patient Intelligence and Quality System (PIQS)
East Cheshire NHS Trust - PALS Outreach Scheme
Leeds Teaching Hospitals NHS Trust - Scan4Safety

Clinical Commissioning Award

Winner: NHS Wolverhampton Clinical Commissioning Group
The winning CCG is responsible for spending almost £1 million a day on healthcare. It is one of only three CCGs recognised by NHS England as outstanding for three years in a row, and its positive relationship with member practices is demonstrated by consistently improving survey results.

Commended: NHS Hull Clinical Commissioning Group
NHS East and North Hertfordshire Clinical Commissioning Group
NHS Dorset Clinical Commissioning Group
NHS Doncaster Clinical Commissioning Group

Environmental Practice Award

Winner: Sussex Community NHS Foundation Trust
The winning Trust has developed a model based around seven steps to ensure all aspects of sustainability are captured in a flexible and integrated system. This can potentially be applied to any NHS organisation.

Commended: University Hospitals of Derby and Burton NHS Foundation Trust
University Hospitals of Morecambe Bay NHS Foundation Trust
Ashford and St. Peter’s Hospitals NHS Foundation Trust
University Hospitals Southampton NHS Foundation Trust

Telehealth Award

Winner: NHS Calderdale Clinical Commissioning Group
A five-year project involved equipping care homes with sensor‑based equipment designed to monitor residents and alert staff to those in need of assistance. The initiative enabled individuals to call for assistance from nursing staff when needed, as alerts from the equipment are sent to pager-like devices carried by care staff.

Commended: Leeds Teaching Hospitals / NHS Leeds CCG - Teledermatology
St Helens and Knowsley Teaching Hospitals NHS Trust - Stroke review service
Great Western Hospitals NHS Foundation Trust - Flo


Testimonials

“A great event and so well organised. It was a wonderful atmosphere of celebration and anticipation, not knowing who the winners were until the organisations were called up to receive their awards.” - Sarah Greenslade, British Parking Association

"We have been proud to support the PSI Group in their efforts to honour and recognise excellence in the Healthcare sector. We have been involved in the event for a number of years now, it is very well run and has established itself an integral part of the calendar for both delegates and sponsors alike. We would again like to congratulate all nominees and winners and particularly the winner of the award we sponsored which was the Healthcare IT Award which was won by NHS North of England Commissioning Support." - Andrew Cowling, Fujitsu

“Thank you for making Evac+Chair feel welcome and a part of the event, we had a fantastic time and met some really interesting people. The coverage you gave to our brand was outstanding and I’m sure it will generate lots of solid enquiries, I felt very honoured and humbled to have presented the Patient Safety Award to a very worthy winner. I very much look forward to attending next year and thank you for your amazing hospitality.” - Colin Moore, Evac + Chair

"Those managing the awards did a great job in ensuring that everyone had a warm welcome to the event and were provided with all the information needed. The venue itself was perfect. Considering we were there as a shortlisted organisation for the Hospital Catering Award and are a catering team, we were all very impressed and satisfied with the quality of catering. The toastmaster (Reuben Lynch) was very impressive and Dr Phil Hammond was a very funny and informative speaker. I would recommend both being asked to return and host the 2018 awards" - Steve Wedgwood, Hillingdon Hospitals NHS Foundation Trust

"The event was excellently managed, supportive, productive, entertaining and overall a huge success. The venue, meal and service too was fantastic! The BPA are pleased that with our decision to support the event, appreciate the recognition awarded to all those shortlisted and look forward to supporting the Health Business Awards again next year" - Yasmin Jefferies, British Parking Association

"We attended the HB Awards on 14th December at The Grange Hotel in London and found it to be a most enjoyable occasion, where we were privileged to meet many interesting people. The event was very well organised, in an attractive setting, and we look forward to the next" - Janet Bray, Garran Lockers Limited

"On both years, but 2017 particularly, we were able to meet prospective customers from NHS Trusts in a relaxed reception environment. Assistive Partner left the event with several good leads to follow up and I felt we achieved our PR objective, which was to gain profile as a core event sponsor and participant. The printed material and award handout was (as ever) very well produced and reflected the quality of the event, your publication and all of us involved" - Julian Cobbledick, Assistive Partner